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The Impact of Quality-Reporting Programs on Hospital Operations

September/October 2006
Health Affairs, Vol. 25, No. 5
Hoangmai H. Pham, Jennifer Coughlan, Ann S. O'Malley

This article uses data from the 2005?06 Community Tracking Study site visits to examine the impact of quality reporting on hospitals? data collection and review processes, feedback and accountability mechanisms, quality improvement activities, and resource allocation. Individual hospitals participate in multiple, varied reporting programs with distinct effects on hospital operations. Reporting programs play complementary roles in encouraging quality improvement but are poorly coordinated and command sizable resources, in large part because of inadequate information technology. Policy should be directed at encouraging formal assessments of how individual and combinations of programs affect quality outcomes, and the development of adaptable information systems.

A free copy of this article is available at the Health Affairs Web site by clicking here. (Free access is available until March 12, 2007).

Note: If you encounter problems accessing the full text or PDF version of the article after clicking on the above link to Health Affairs, send and e-mail to [email protected]. Please include the name of the article you are trying to access.

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Hospitals Participating in "Dizzying Array" of Quality-Reporting Programs

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Hoangmai H. Pham


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